Privacy and Cookies Policy

1. Introduction

China Best Printing Limited (“CBP”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Policy explains how we collect, use, store, and share information when you visit chinabestprinting.com or interact with our services. By using the site or submitting information, you consent to processing in accordance with this Policy.

We may update this Policy; the latest version will appear on this page with the effective date above.

2. Compliance with Applicable Laws

We process personal data fairly, lawfully, and transparently under applicable laws including the Personal Information Protection Law (PIPL) of the PRC, the EU General Data Protection Regulation (GDPR), and other relevant regional requirements. We implement appropriate governance, training, and internal controls.

3. Information We Collect

We collect only the information necessary to provide and improve our services.

Directly Provided by You

• Name, company name, position
• Email address and phone number
• Billing or shipping address
• Project details, printing specifications, uploaded files
• Payment details processed via secure third parties (PayPal, Alipay, etc.)

Automatically Collected Data

• Browser type, language, device model
• Visited pages, duration, click paths
• Referrer, session ID, anonymous identifiers
• Cookie data used for analytics and site security

These data do not identify individual users directly and are used only for improving service quality and security.

We collect information when you:

• Submit quotation or inquiry forms, request samples, or place orders;
• Communicate with us via email, phone, or chat.

Data may include: name, company, role, email, phone, billing/shipping address, project details, and payment-related information (tokenized by processors when applicable).

When we provide print, mailing, or data-processing services for clients, we may process personal data as their processor in accordance with their documented instructions.

4. How We Use Your Information

• Respond to inquiries, provide quotations, and deliver orders (printing, packaging, shipment);
• Issue invoices, confirm payments, and manage accounts;
• Send service notices and—where consented—marketing communications;
• Operate, maintain, and improve our website and services;
• Comply with legal, tax, and regulatory obligations.

If we intend to use data for a new purpose, we will inform you and obtain consent where required.

5. Data Sharing & Processors

We share limited data with trusted providers under contracts that require confidentiality, security, and purpose limitation:

• Delivery partners (e.g., DHL, FedEx, SF Express) to deliver goods and samples;
• Payment processors (e.g., PayPal, Alipay, WeChat Pay) to handle transactions;
• IT & hosting providers (servers, backup, content delivery, support);
• Email service provider: Gmail (Google LLC) for customer communications.

We do not sell or rent personal data. We may disclose information when required by law or to protect vital interests, rights, or property.

6. International Data Transfers

Our business operations are in China; however, our primary servers and several service providers are located outside China (e.g., the United States or the European Union). Your data may therefore be transferred to and processed in other jurisdictions.

We ensure appropriate safeguards, such as standard contractual clauses, comparable protections under applicable laws, or your explicit consent where required. By using our services, you acknowledge such transfers under these safeguards.

7. Security & Retention

We apply technical and organizational measures including encrypted transmission, role-based access, secure hosting, and regular backups to protect against unauthorized access, disclosure, alteration, or destruction.

We retain personal data only as long as necessary for the purposes described or as required by law and contracts. When no longer needed, data is securely deleted or anonymized.

8. Cookies & Analytics

We use cookies to operate the site, remember preferences, analyze traffic, and—where consented—support marketing. You can manage cookies in your browser settings. Disabling some cookies may impact site functionality.

We use Google Analytics to understand aggregate usage (e.g., pages viewed, visit duration, device/browser). We implement IP anonymization where available and do not retain full IP addresses for analytics.

9. Cookie Details / Cookie

This page explains the types of cookies we use on our website and their purposes. By continuing to browse our site, you agree to the use of necessary cookies. You can choose whether to allow optional cookies at any time.

10. Your Data Protection Rights

• Access – obtain a copy of your personal data;
• Rectification – correct inaccurate or incomplete data;
• Erasure – request deletion under certain conditions;
• Restriction – request we limit processing;
• Objection – object to processing based on legitimate interests or direct marketing;
• Portability – request transfer to another organization or to you.

Requests are free of charge. We will respond within 30 days as required by law. To exercise your rights, email [email protected].

11. Children’s Data

Our services are intended for adults and not directed to children under 16. If we learn that we have collected data from a minor, we will delete it promptly.

12. Scope of Application

This Policy applies to all data processing activities conducted by China Best Printing Limited (CBP) in connection with its business operations and the website chinabestprinting.com. It does not apply to the personal data processing practices of third parties, including external websites linked from this site or independent service providers operating under their own privacy policies.

13. Changes to This Policy

We may revise this Policy to reflect legal, technical, or operational updates. Material changes will be posted here with an updated effective date.

14. Contact Us

If you have questions, concerns, or requests about this Policy, contact: