FAQ's

Simple! Just use our online quote form, select the produce type of your choice (flyers, magazines etc). Then pick the quantity, the material you wish, etc. Then we will send the the quotation soon.  And if you wish to speak at any time or have additional questions, simply contact us.

A PDF proof will always be sent to you before we go ahead with your order. This is a copy of the file we will print from. We can also produce hard copy digital proofs, but there is an extra cost for this and it is usually unnecessary.

At Mixam, we like to support good causes. We offer a 5% discount on our prices for registered charities. Please call us for further details.

We offer the quickest turnaround for our price point; with Leaflets & simple jobs being turned around within 2 to 4 working days. Larger runs can expect to take 6 to 8 working days. Please contact us if you need your job faster.

At Mixam, we like to support good causes. We offer a 5% discount on our prices for registered charities. Please call us for further details.

We want you to be thrilled with your finished product. If there is any problem, contact us within 24 hours of receipt of the order. If Mixam has made an error, we will reprint from the original files.

If something is wrong with your printing that is our fault, we will re-do the entire job from the original files. You will be satisfied with our work - period.

Yes. We are a printing factory, owning our own high-tech machinery, and producing outstanding quality work. Your project is never "farmed out" to a third party. We simply utilise the internet to make our services available to everyone, regardless of where they live.

Simple! Just use our online quote form, select the produce type of your choice (flyers, magazines etc). Then pick the quantity, the material you wish, etc. Then we will send the the quotation soon.  And if you wish to speak at any time or have additional questions, simply contact us.

Welcome to chinabestprinting.com, Own to different country have different time, For your convennience to contact us quickly and efficiently, the  way in order to contact us as follow:
1. Calling us is the the fastest way to contact us.we will keep service you with 24 hourse.
    Please calling: 0086-19925415631(Olivia)
2. Please email us
    Email 1: olivia@chinabestprinting.com  (Olivia)
3. please fill the form on the page of "contact us" as follow:
    https://www.chinabestprinting.com/contact-us

Yes. You can provide your own UPS or FedEx account number for shipping.  Contact a customer service representative.

Upgrades are only accepted if the product has not left our facility. Once the product is in the carrier’s possession, upgrades are not available.

Yes, your shipment can be split. Contact a customer service representative as soon as possible. Additional charges will apply.

No, your transit time is calculated in business days only.

All orders are shipped signature required. You may choose no signature required in the ordering process.

We cannot control when the carrier will deliver your package. The only way to ensure morning delivery is if you request overnight AM service.

As long as you request a shipping change BEFORE it ships, we can accommodate. Once it has left PrintingCenterUSA, we are not able to change any detail of the shipping.

Call your sales representative to assist you with split shipments.

When placing your order, specify the number you need mailed and we will price the job accordingly. Provide us with the shipping address for the remainder and we will take care of the rest.

All file formats must have a minimum of 300 dpi (dot per inch) resolution.The images designed for the web done at a low screen resolution of 72 dpi.Print images need to be created at 300 dpi or there will be a substantial drop in the image quality.

All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode.All black & white artworks and/or images must be provided in grayscale color mode.
Heavy black ink might cause smearing.

Please build your press-ready digital files by adding 0 .1" dimension for business cards, postcards, rackcards, add 0.125" for all other products.We require ALL files to be built to the full bleed dimension specified for each trim size.We automatically trim 0.05" or 0.0625" off of each edge, which will result in the desired trim sizeSimply add 0.1" or 0.125" to the overall dimension of your digital layout. Example: a 5" x 7" would have a bleed size of 5.1" x 7.1" and a 8.5"x11" flyer would have a bleed size of 8.625"x11.125". downloadable templates?What's a bleed?It is the portion of the card that will be trimmed off when cut to the final size.Why bleed?The purpose of a bleed is to continue a color, image or design to the edge of the card.

Please build your press-ready digital files by adding crop marks.Lines indicating where the paper should be cut to produce the correct size.

1. Fonts must be embedded in PDF files.
2. Fonts must be outlined or converted to paths or curves in EPS files.
3. Some fonts have copyright restrictions and will not embed in PDF Files.
4. Quark Express: Fonts and images must be included with all files submitted. (Mac only)

We offer the quickest turnaround for our price point; with Leaflets & simple jobs being turned around within 2 to 4 working days. Larger runs can expect to take 6 to 8 working days. Please contact us if you need your job faster.

All critical elements (text, images, logos, etc.) must be kept at least 0.125" inside the edge. Anything left close to edge may be cut off during trimming.

Please allow 1/16" cutting tolerance around your card. We recommend no borders due to shifting in the cutting process, borders may appear uneven.

We have many coating options. Matte, UV, silk and spot UV. Choose the coating based on your application. For example, if you want to write on your cards with a pen, do not choose UV coating as a pen won’t write on it. In this case a matte or uncoated stock coating would suit. Choose UV coating for flyers or banners and our rich silk gives a touch of elegance; 16pt stock a more durable feeling.

We might not have the same fonts on our systems as your computer, so when saving your files in a vector based program (Illustrator, InDesign, Quark, CorelDraw) please outline your fonts. This will convert them to a vector image, will not effect the clarity and will allow us to see the same text as you see on your screen.

Large black areas or fonts bigger than 36 points should use Rich Black which stops areas appearing gray. Rich Black is created with 30% Cyan, 30% Magenta, 30% Yellow, 100% Black. This setup will keep black areas looking rich and bold. For best results with regular body text, do not use Rich Black.

CMYK stands for Cyan, Magenta, Yellow and Black. Printing with these four colors is often referred to as full color or 4-color printing. CMYK are subtractive colors.  Any file that is printed on a printing press must be converted to CMYK.
In offset printing, the standard color mode used in CMYK. CMYK, or Cyan, Magenta, Yellow & Black represent the four process colours in this mode. When you are creating your files, be sure to check the color mode as programs like Photoshop by default use RBG color, not CMYK. CMYK may look more dull on a computer screen than RGB; more noticeable in large solid color areas.

RGB stands for Red, Green and Blue. These colors are used for digital cameras, scanners, computer monitors and T.V. screens. Files must be converted from RGB to CMYK if printing on a printing press

Gamut is converting between the CMYK and RGB color space can cause a shift in color. This is because each color format only produces a selective gamut of the full spectrum of color. The color range of each format, however, differs. There are areas in the RGB color space that extend beyond the CMYK range. Those colors will be affected by a conversion from RGB to CMYK.

One important custom printing term to know is a bleed. Bleed refers to an extra 1/8" of image that extends beyond the trim area of your printing piece. The project is printed on an oversized sheet that is cut down to size with the appearance that the image "bleeds" off the edge of the paper.

Cutting of your printing piece is done in large stacks and may vary from the top and the bottom of the stack. The safe area or inner margin in which to keep all important elements within to prevent them from trimming off, should be at least 1/8" inside the edge of the final trim size.

A folded mock-up layout includes fold line indicators to assist you in the correct panel layout, page direction, and size for multi-page documents. Folding a sheet of paper once produces 4 pages, and each additional fold doubles the number of pages.

Trim marks: Indicate where to trim the printed sheet or where the edge of the paper is. Similar to register or crop marks.

The final size of the document after the last trim is made.